TDSPs stated that the SSN and TDL is used to verify customer information, especially during storms and outages. Provision of this data expedites use of the VRU during outages. Walked through the PER and satisfied questions. No changes needed.
TDSPs stated that the SSN and TDL is used to verify customer information, especially during storms and outages. Provision of this data expedites use of the VRU during outages. Walked through the PER and satisfied questions. No changes needed.
Background
Status:
Closed
Date Posted:
08/19/2009
Sponsor:
Reliant Energy
Urgent:
No
Sections:
814_PC
Description:
1)Texas Drivers License and SSN are optional in the TEXAS SET transactions. We have been reviewing our policies and procedures around this customer information. We would like to know why the TDSPs would need the SSN or TDL? 2) PER segment: The SET seems silent on what is optional and what is mandatory within this segment.
