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MarkeTrak Task Force Meeting

December 07, 2009
01:30 PM - 04:30 PM
ERCOT Austin
8000 Metropolis (Building E), Suite 100
Austin, TX 78744
Room 209
WebEx Conference
Teleconference: 866-469-3239
Meeting number: 351 123 712
Meeting password: MarkeTrak123!!
Agenda

Agenda

Antitrust Admonition/Disclaimer                                               1:30 pm

Introductions

ERCOT Update                                                                         Trey Felton

Discuss 2010 SLA objectives and response times                    All

Discuss possible benchmarks for degradation/outage             All

Discuss MarkeTrak Task force accomplishments/goals             All

Other Business

Inadvertent Gains - Further Discussion                                    J. Landry

Gather Action Items

Adjourn                                                                                    4:30 pm

Scheduled marketraktf Meetings

Key Documents

08 Nov_RCC_RMS_Slides (Edited for MarkeTrak Task Force)
Nov 25, 2009 - ppt - 287.5 KB
MarkeTrak_Task_Force_RMS_04-15-09_SLA_OBJECTIVES
Nov 30, 2009 - ppt - 1.4 MB
MT Task Force SLA_December
Dec 7, 2009 - ppt - 296.5 KB
MTTF 20091207 Meeting notes
Dec 10, 2009 - doc - 95.5 KB

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