Market Participant Support

Submit Questions and Information Requests
Grid or Market Operations

Phone: (512) 248-3900

Email:  clientservices@ercot.com

Information Requests 

To request records, data, or documents that are not available on this website, please submit a request through the information request portal. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request. Requests for information will only be subject to the formal procedures of the ERCOT Information Request Policy if they are submitted through the information request portal.

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