Mass Transitions - WBT

This web-based course is designed for participants in the ERCOT Competitive Retail Market seeking information on the Mass Transition process that occurs when a Competitive Retailer defaults or exits the market abruptly. This course is primarily of interest to Competitive Retailers and Transmission and Distribution Service Providers.

This course covers the following topics:

  • The responsibilities of the parties involved
  • Rules governing Mass Transitions
  • The timeline for Mass Transitions
  • The process of completing a Mass Transition


Start Date Duration Location Delivery  
24 x 7, online Online Web Launch