Contact Us

    Employee Directory

    512-248-6800, option 1 

    Job Vacancies


    Vendor Registration Forms and RFPs


    Client Services for Market Participants


    Information Requests

    To request records, documents or legal information that is not available on this website, please submit a request. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request.

    HelpDesk - Information Technology Issues (Console Operations)

    Report technical issue related to data and system administration, automated communications, or other IT issue to:
    512-248-6800, option 2, or

    Media Relations

    Government Relations

    Tour Requests
    View the Control Room and Data Center Tour Policy.

    Front Desk Security

    ERCOT Austin - 512-225-7000
    ERCOT Taylor - 512-248-3000 

    Email Distribution Lists

    ERCOT Email List Manager  

    Report Website Comments

    For comments or issues concerning, please email the Web Team

    Submit Ethics Report

    Anyone who has suspicions of fraud, theft, illegal bribes or other violations of ERCOT’s Ethics Agreement or Code of Conduct may submit an EthicsPoint report through the EthicsPoint website   or by calling 1-866-ETHICSP (384-4277). Reporting parties may choose to remain anonymous.

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    Download Our App

    For real-time system conditions, wholesale prices and other features, download ERCOT's Energy Saver app to Android devices in Google Play or to iPhone or iPad in the Apple App Store.

         Get it on Google Play  Available on the App Store


    Other Resources Outside ERCOT

    Find or switch electric providers

    PUC 866-797-4839 or   

    File a complaint about an electric provider

    PUC 888-782-8477 or   

    Report a local power outage

    Call the transmission provider number on your electric bill.