Employee Directory512-248-6800, option 2
Vendor Registration Forms and RFPsProcurement
Client Services for Market Participants512-248-3900, option 1 for Wholesale, option 2 for Retail
Information RequestsTo request records, documents or legal information that is not available on this website, please submit a request. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request.
HelpDesk - Information Technology Issues (Console Operations)Report technical issue related to data and system administration, automated communications, or other IT issue to:
512-248-6800, option 3, or HelpDesk@ercot.com
Front Desk Security
ERCOT Austin - 512-225-7000
ERCOT Taylor - 512-248-3000
Email Distribution ListsERCOT Email List Manager
Report Website CommentsFor comments or issues concerning ERCOT.com, please email the Web Team
Submit Ethics ReportAnyone who has suspicions of fraud, theft, illegal bribes or other violations of ERCOT’s Ethics Agreement or Code of Conduct may submit an EthicsPoint report through the EthicsPoint website or by calling 1-866-ETHICSP (384-4277). Reporting parties may choose to remain anonymous.
OTHER RESOURCES OUTSIDE ERCOT
Find or switch electric providersPUC 866-797-4839 or www.PowerToChoose.org
File a complaint about an electric providerPUC 888-782-8477 or www.puc.state.tx.us