Contact Us

Employee Directory

512-248-6800, option 1

Job Vacancies


Vendor Registration Forms and RFPs


Client Services for Market Participants


Information Requests

To request records, documents or legal information that is not available on this website, please submit a request. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request.

HelpDesk - Information Technology Issues (Console Operations)

Report technical issue related to data and system administration, automated communications, or other IT issue to:
512-248-6800, option 2, or

Media Relations

Front Desk Security

ERCOT Austin - 512-225-7000
ERCOT Taylor - 512-248-3000

Email Distribution Lists

ERCOT Email List Manager Opens new browser window

Report Website Comments

For comments or issues concerning, please email the Web Team

Submit Ethics Report

Anyone who has suspicions of fraud, theft, illegal bribes or other violations of ERCOT’s Ethics Agreement or Code of Conduct may submit an EthicsPoint report through the EthicsPoint website Opens new browser window or by calling 1-866-ETHICSP (384-4277). Reporting parties may choose to remain anonymous.

Connect on Social Media

Twitter Icon Facebook IconYouTube Icon

For real-time system conditions, wholesale prices and other features, download ERCOT's Energy Saver app to Android devices in Google Play or to iPhone or iPad in the Apple App Store.

Get it on Google Play Available on the App Store


Find or switch electric providers

PUC 866-797-4839 or Opens new browser window

File a complaint about an electric provider

PUC 888-782-8477 or Opens new browser window

Report a local power outage

Call the transmission provider number on your electric bill