NOTICE DATE: May 20, 2022
NOTICE TYPE: R-A050522-02 Retail
SHORT DESCRIPTION: Update - Retail Release - June 2022
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: MarkeTrak Issue Resolution Application: June 4, 2022 14:00 - June 6, 2022 00:00; Additional ERCOT Systems (see below): June 4, 2022 19:00 - June 6, 2022 00:00
LONG DESCRIPTION: ERCOT Project PR376_01 (MarkeTrak User Interface Refresh) will be migrated to the ERCOT production environment upon notice of outage completion.
Update to Market Notice R-A050522-01 Retail: ERCOT has determined that it will not be necessary to impact Retail Transaction Processing systems from 2pm - 7pm on June 4th, 2022. This will mitigate manual workarounds noted by Market Participants during Retail Business Hours. Retail processing systems (below) will be unavailable from June 4, 2022 19:00 - June 6, 2022 00:00 or until notice of outage completion.
ADDITIONAL INFORMATION: ERCOT systems will experience service interruptions during the implementation period. The impacts include, but are not limited to:
June 4, 14:00 - June 6, 2022 00:00
- MarkeTrak will be unavailable for the duration of the extended outage as indicated above.
June 4, 19:00 - June 6, 2022 00:00
- Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions.
- 867 transactions will NOT be forwarded during the outage.
- 997 Functional Acknowledgements will NOT be sent during the outage.
- MarkeTrak will be unavailable for the duration of the outage.
- Retail Application components of the Market Information System (MIS) and the Retail API will be unavailable during the outage
- Retail Reports and Extracts may be impacted during the outage timeframe
- eService application will be unavailable on the MIS
- Find ESIID and Find Transaction will be unavailable
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.
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