NOTICE DATE: May 5, 2022
NOTICE TYPE: R-A050522-01 Retail
SHORT DESCRIPTION: Retail Release - June 2022
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: June 4, 2022 1400* - June 6, 2022 00:00
LONG DESCRIPTION: ERCOT Project PR376_01 (MarkeTrak User Interface Refresh) will be migrated to the ERCOT production environment upon notice of outage completion.
* The extended Retail operational outage was approved at the December, 2021 Retail Market Subcommittee meeting.
ADDITIONAL INFORMATION: ERCOT systems will experience service interruptions during the implementation period. The impacts include, but are not limited to:
- Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions.
- 867 transactions will NOT be forwarded during the outage.
- 997 Functional Acknowledgements will NOT be sent during the outage.
- MarkeTrak will be unavailable for the duration of the outage.
- Retail Application components of the Market Information System (MIS) and the Retail API will be unavailable during the outage
- Retail Reports and Extracts may be impacted during the outage timeframe
- eService application will be unavailable on the MIS
- Find ESIID and Find Transaction will be unavailable
During ERCOT's Retail Nonstandard Extended Outage the TDSP's final Safety Net Notification Processes are listed below:
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TDSP
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TDSP Safety-Net Move-In (MVI) Portal and/or Email Address if applicable
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AEP
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Utilize AEP REPDesk (repdesk.aep.com) as the primary method to submit safety-net MVIs.
Secondary method is to send safety-net MVI emails to: aepbaoorders@aep.com
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CNP
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Send safety-net MVI emails to: CNP.Priority@CenterPointEnergy.com
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ONCOR
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Utilize Oncor’s Competitive Retailer Information Portal (CRIP) as the primary method to submit safety-nets MVIs.
Secondary method is to send safety-net MVI emails to: contactcenter@oncor.com
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TNMP
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Utilize TNMP’s Retail Electric Provider (REP) Portal as the only method to submit safety-net MVIs.
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CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.
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