NOTICE DATE: Aprill 23, 2025

NOTICE TYPE: R-A042325-02 Retail Operations Degradation

SHORT DESCRIPTION: Resolved: Outage impacting Find ESI ID and Find Transaction functionality in the MIS

INTENDED AUDIENCE: All Market Participants

DAYS AFFECTED: April 23, 2025 09:39 am - 1:10 pm

LONG DESCRIPTION: The issue impacting Find ESI ID and Find Transaction has been resolved and the applications are functioning as expected.  Root cause analysis is ongoing.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.

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dg