NOTICE DATE: April 20, 2026
NOTICE TYPE: M-A041626-02 Operations
SHORT DESCRIPTION: Resolved - Digital Certificate Renewal Reminder email notification issue is resolved.
INTENDED AUDIENCE: User Security Administrators (USAs)
DAYS AFFECTED: April 16 to April 20
LONG DESCRIPTION: ERCOT's vendor has successfully resolved the recent certificate renewal email notification issue. Users will now begin receiving their automatic certificate renewal notification emails. These notifications should be used as a prompt to renew any certificates prior to expiration.
ACTION REQUIRED: As notification delivery stabilizes, some users, including those who did not receive notifications within the past 30 days, may receive duplicate emails. Disregard any duplicate notification emails especially if your certificates have already been renewed.
USAs, if you require assistance with renewing digital certificates, please send a request to .
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
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