MarkeTrak and Inadvertent Gain


This class, provided by the Retail Market Training Task Force, provides a closer look at the more common MarkeTrak subtypes with a special emphasis on Inadvertent Gains/Losses. MarkeTrak is the web-based database application used to track and manage ERCOT Retail Market data discrepancies.

The following topics will be covered:

  • General MarkeTrak Navigation
  • Administrator Functionality
  • Email Notification
  • ListServes
  • Missing Enrollments
  • Usage & Billing
  • Switch Holds
  • Siebel Changes
  • Bulk Insert
  • Additional D2D Subtypes
  • Other Subtype
  • Inadvertent Gains


This class is intended for Load Serving Entities, Transmission and/or Distribution Service Providers, and others interested in learning more about the MarkeTrak system and how to effectively resolve Inadvertent Gain issues.


Course Schedule

Start Date Duration Location Delivery
Wed, Mar 31, 2021 1 day WebEx Instructor Led Sign up
Tue, Jun 08, 2021 1 day WebEx Instructor Led Sign up

Class time is as follows:

8:30 a.m. -- 5:00 p.m.