Outages Retail; Outages Wholesale

Fri, Sep 17, 2021 09:49 AM

M-A091721-01 Market Information System Intermittent Outage

NOTICE DATE: September 17, 2021

NOTICE TYPE: M-A091721-01 Retail/Wholesale

SHORT DESCRIPTION: Market Information System Intermittent Outage

INTENDED AUDIENCE:  All Market Participants

DAYS AFFECTED: September 16, 2021, 16:57 - 19:09

LONG DESCRIPTION:  ERCOT systems experienced intermittent service interruptions during the affected period. The systems included, but are not limited to:

  • ERCOT Market Information System (MIS)
  • Components of the ERCOT Market Information System (MIS) including:
    • Downloading of extracts and reports from MIS and External Web Services (EWS)
    • MIS and ERCOT.com dashboards and displays
    • Market Participant Identity Management (MPIM)
    • Retail UI's
    • MMSUI
    • OSRUI
    • CRRUI
    • CMM

Market Information System (MIS) is processing and Current Day Reports (CDR) system have posted.  

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.

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