NOTICE DATE: September 17, 2021
NOTICE TYPE: M-A091721-01 Retail/Wholesale
SHORT DESCRIPTION: Market Information System Intermittent Outage
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: September 16, 2021, 16:57 - 19:09
LONG DESCRIPTION: ERCOT systems experienced intermittent service interruptions during the affected period. The systems included, but are not limited to:
- ERCOT Market Information System (MIS)
- Components of the ERCOT Market Information System (MIS) including:
- Downloading of extracts and reports from MIS and External Web Services (EWS)
- MIS and ERCOT.com dashboards and displays
- Market Participant Identity Management (MPIM)
- Retail UI's
Market Information System (MIS) is processing and Current Day Reports (CDR) system have posted.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.
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