Extracts Retail; Extracts Wholesale; Outages Retail; Outages Wholesale

Wed, Mar 31, 2021 11:00 AM

M-A033121-01 Planned Maintenance Outage

NOTICE DATE: March 31, 2021

NOTICE TYPE: M-A033121-01 Release-Retail

SHORT DESCRIPTION: Planned Maintenance Outage


DAYS AFFECTED: April 4, 2021 

LONG DESCRIPTION: ERCOT will be implementing some system changes in the production environment on Sunday, April 4, 2021 6:00 AM to 21:00 PM. 

ADDITIONAL INFORMATION: ERCOT systems may experience intermittent service interruptions during the implementation period. The systems include, but are not limited to:

  • Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions.
  • 867 transactions will NOT be forwarded during the outage.
  • 997 Functional Acknowledgements will NOT be sent during the outage.
  • MarkeTrak will be unavailable for the duration of the outage.
  • Retail Application components of the Market Information System (MIS) and the Retail API will be unavailable
  • Retail Reports and Extracts may be impacted during the outage timeframe
  • eService application will be unavailable on the MIS
  • Find ESIID and Find Transaction will be unavailable

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.

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