General; Outages Retail; Outages Wholesale

Wed, Mar 24, 2021 05:28 PM

M-B032321-02 Digital Certificate Revocation Process Software Outage - Resolved

NOTICE DATE: March 24, 2021

NOTICE TYPE: M-B032321-02 Outage Retail/Wholesale

SHORT DESCRIPTION: Digital Certificate Revocation Process Software Outage - Resolved

INTENDED AUDIENCE: User Security Administrators (USAs)

DAYS AFFECTED: March 24, 2021

LONG DESCRIPTION: The software outage reported on March 23, 2021, in Market Notice M-B032321-01 is resolved, and the vendor certificate software used by ERCOT's Market Participant Identity Management (MPIM) system has been restored.  The software functionality to revoke Digital Certificates is now available and USAs can resume all Digital Certificate activities.

ERCOT is currently working to finalize any Digital Certificate revocations that were initiated during the outage. 

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at

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