General; Outages Retail; Outages Wholesale

Tue, Mar 23, 2021 04:58 PM

M-B032321-01 Digital Certificate Revocation Process Software Outage


NOTICE DATE: March 23, 2021

NOTICE TYPE: M-B032321-01 Outage Retail/Wholesale

SHORT DESCRIPTION: Digital Certificate Revocation Process Software Outage

INTENDED AUDIENCE: User Security Administrators (USAs)

DAYS AFFECTED: March 21, 2021 to present

LONG DESCRIPTION: The vendor certificate software used by ERCOT's Market Participant Identity Management (MPIM) system to revoke Digital Certificates is currently experiencing an outage.  At this time, any attempt to revoke a Digital Certificates or terminate an MPIM account for users of the ERCOT Market Information System (MIS) will result in the revocation process failing to complete.

ERCOT is currently working with its vendor to remedy the outage and will issue another Market Notice when functionality is restored.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.

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mm