News Release

    August 04, 2011

    Power Warning - Conservation Critical

    High risk of rotating outages; Consumers asked to conserve electricity from 3-7 pm

    Austin, Aug.4, 2011 -- Consumers and businesses are asked to reduce their electricity use during peak electricity hours from 3 to 7 p.m. today to avert the need for rotating outages. 

    The Electric Reliability Council of Texas, Inc. (ERCOT), system operator for the state’s bulk transmission grid, initiated Energy Emergency Alert Level 2 at 2:26 p.m. today due to responsive reserves below 1,750 megawatts (MW). 

    “Interruptible loads – large customers paid to be dropped in a level 2 emergency have been deployed,” said Kent Saathoff, vice president of system planning and operations. 

    “Capacity is expected to be very tight over the peak today – particularly between 4 and 5 p.m.  We are asking consumers and businesses to reduce their electricity use as much as they are able during peak electricity hours from 3 to 7 p.m.,” Saathoff said.

    Consumers can help by shutting off unnecessary lights and electrical appliances, minimizing the use of air conditioning and delaying laundry and other activities requiring electricity-consuming appliances until later in the evening.

    Power Warnings are issued by the electric grid operator, the Electric Reliability Council of Texas (ERCOT), when there is a high risk that rotating outages will be needed to reduce load.

    The emergency procedures are a progressive series of steps that allow ERCOT to bring on uncommitted generation and power from other grids.  If the situation does not improve, ERCOT will first drop load resources (a market-based demand response program) and other resources under contract to be interrupted during an emergency.  Only as a last resort (Power Emergency) to avoid the risk of a complete blackout does ERCOT ask utilities to reduce demand by dropping load through rotating outages. 

    Rotating outages are controlled, temporary interruptions of electrical service initiated by each utility when supplies of reserve power are exhausted.  Without this safety valve, generators would overload and begin shutting down to avoid damage, risking a domino effect of a region-wide outage.

    The outages are typically limited to 15-45 minutes before being rotated to a different neighborhood.  Some customers may experience longer outages if power surges cause equipment failure during the restoration process.  Customers can minimize power surges by turning off appliances, lights and other equipment, except for one task light to determine when power has been restored.

    Consumers should contact the utility company/ transmission provider listed on their electric bill for information about power outages at their homes or business, or about rotating outage procedures for their area. 

    Energy Emergency Alert Communications

    Conservation Tips

    Consumers can help by shutting off unnecessary lights and electrical appliances between 3 and 7 p.m., and delaying laundry and other activities requiring electricity-consuming appliances until later in the evening. Other conservation tips from the Public Utility Commission’s “Powerful Advice”  include:

    • Turn off all unnecessary lights, appliances, and electronic equipment.
    • When at home, close blinds and drapes that get direct sun, set air conditioning thermostats to 78 degrees or higher, and use fans in occupied rooms to feel cooler.
    • When away from home, set air conditioning thermostats to 85 degrees and turn all fans off before you leave. Block the sun by closing blinds or drapes on windows that will get direct sun.
    • Do not use your dishwasher, laundry equipment, hair dryers, coffee makers, or other home appliances during the peak hours of 3 to 7 p.m.
    • Avoid opening refrigerators or freezers more than necessary.
    • Use microwaves for cooking instead of an electric range or oven.
    • Set your pool pump to run in the early morning or evening instead of the afternoon.  

    Businesses should minimize the use of electric lighting and electricity-consuming equipment as much as possible.   Large consumers of electricity should consider shutting down or reducing non-essential production processes. 

    How to Track Electricity Demand

    • View daily peak demand forecast and current load at
    • View daily peak demands by the hour at this link
    • Get real-time notices of energy emergency alerts by following ERCOT on Twitter 

    Consumer Assistance

    • Public Utility Commission Consumer Hotline – 1-888-782-8777
    • Office of Public Utility Counsel Consumer Assistance – 1-877-839-0363 

    Call Your Electric Utility for Information about Local Outages

    ERCOT manages the state’s high-voltage bulk electricity grid.  For questions about local outages at your home or business, or questions about rotating outage procedures for your neighborhood, contact the utility company or transmission provider listed on your electric bill.

    American Electric Power - AEP
    Austin Energy
    Bluebonnet Electric Cooperative 
    Brazos Electric Power Cooperative
    Brownsville Public Utilities Board
    Bryan Texas Utilities
    CenterPoint Energy
    College Station Utilities
    CPS Energy – San Antonio
    Denton Municipal Electric
    Garland Power & Light
    Guadalupe Valley Electric Cooperative
    Magic Valley Electric Cooperative
    Nueces Electric Cooperative 
    Pedernales Electric Cooperative
    Rayburn County Electric Cooperative
    Sharyland Utilities
    South Texas Electric Cooperative
    Texas-New Mexico Power 

    ERCOT Region

    The ERCOT Region includes Houston, Dallas, Fort Worth, San Antonio, Austin, Corpus Christi, Abilene and the Rio Grande Valley.  It does not include the El Paso area, the Texas Panhandle, Northeast Texas (Longview, Marshall and Texarkana), and Southeast Texas (Beaumont, Port Arthur, and the Woodlands).  Region map

    The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 24 million Texas customers -- representing about 90 percent of the state’s electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 46,500 miles of transmission lines and 570+ generation units. It also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 7 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. Its members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities, transmission and distribution providers and municipally owned electric utilities.