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Conservation Alert

The Electric Reliability Council of Texas, Inc. (ERCOT), system operator for the power grid that serves most of Texas, is asking consumers and businesses to reduce their electricity use.

Conservation Tips

Consumers can help by taking the following steps, especially during peak demand periods:

Procedures Background

The Energy Emergency Alert (EEA) procedures are a progressive series of steps, beginning with a Power Watch (Energy Emergency Alert Level 1), to help maintain system reliability when operating reserves drop below ERCOT’s target threshold.

If the situation does not improve, ERCOT escalates to a Power Warning (Energy Emergency Alert Level 2 and early stages of Energy Emergency Alert Level 3), allowing operators to drop large commercial/industrial load resources under contract to be interrupted during an emergency. 

If the capacity shortage is not relieved by these actions and conditions deteriorate, ERCOT escalates to a Power Emergency (advanced stages of an Energy Emergency Alert Level 3) and will instruct utilities to reduce demand on the grid by conducting temporary outages at the local distribution level.  These controlled temporary interruptions of electrical service -- or rotating outages -- typically last 15-45 minutes before being rotated to a different neighborhood.  

Consumers should contact the utility company/ transmission provider listed on their electric bill for information about power outages at their homes or business, or about rotating outage procedures for their area. 

The latest Energy Emergency Alert Communications Matrix is located on the Reports and Presentations page.

How to Track Electricity Demand

Consumer Assistance

  • Public Utility Commission Consumer Hotline: 1-888-782-8477
  • Office of Public Utility Counsel Consumer Assistance: 1-877-839-0363 

See more conservation tips at Public Utility Commission of Texas.