Market Information System Grid and Market Conditions
Home Energy Emergency Alert 3

Energy Emergency Level 3

Please Reduce Electric Use Now

Energy Emergency Alert (EEA) 3

We have instructed local electric utilities to begin implementing controlled outages to protect the electric grid, because there is not enough generation to serve customers.

  • Make health and safety your priority by using city or county instructions and resources.
  • Check on your family, friends, and neighbors.
  • Safely reduce electric use now. If you have electricity, please follow the conservation tips available on the Public Utility Commission’s Power to Save Texas website.

What Can I Expect?

Controlled outages are electric service interruptions ordered by ERCOT and implemented by local utilities. They are used as a last resort to quickly reduce electric demand and preserve the reliability of the electric system as a whole. Each utility is responsible for deciding how to decrease demand in their area.

Contact the electric provider on your utility bill for information on outages in your area. In most cases, controlled outages are rotated among residential and business customers for up to 45 minutes at a time. In extreme circumstances, more prolonged outages may be required to balance supply and demand on the electric system.

What We’re Doing Now

We are working to prevent uncontrolled, cascading outages on the electric grid. This includes closely managing supply and demand while working with generation owners to increase their supply as soon as soon as possible.

Electric Grid Description

A level 3 energy emergency with controlled outages means that reserves have dropped below 1,000 megawatts in the Texas grid and are not expected to recover within 30 minutes. One megawatt serves about 200 Texas homes.

See ERCOT’s news releases or this overview of emergency conditions for more information. 

For More Information

Check your electric bill to identify your utility company or transmission provider.

Utility Directories 

Consumer Assistance

Public Utility Commission Consumer Hotline: 1-888-782-8477

Office of Public Utility Counsel Consumer Assistance: 1-877-839-0363