HomePOWER EMERGENCY

POWER EMERGENCY - ROTATING OUTAGES IN PROGRESS; 
CONSERVATION CRITICAL

POWER EMERGENCY

Reserves continue to trend downward or frequency is below 59.8 Hz. ERCOT has begun rotating outages to protect grid reliability and prevent a more serious situation.

Rotating outages are controlled, temporary interruptions of electric service, typically lasting 10-45 minutes per neighborhood. The specific locations and durations are determined by local utilities.

Some customers may experience longer outages if power surges cause equipment failure during the restoration process. Customers can minimize power surges by turning off appliances, lights and other equipment, except for one task light to determine when power has been restored.

Conservation Tips

Consumers can help by taking the following steps, especially during peak demand periods:

Local Utility Information

Check your electric bill to identify your utility company or transmission provider.

Utility Directories:

http://www.puc.state.tx.us/industry/electric/directories/Default.aspx

Consumer Assistance

Public Utility Commission Consumer Hotline: 1-888-782-8477

Office of Public Utility Counsel Consumer Assistance: 1-877-839-0363