POWER EMERGENCY - ROTATING OUTAGES IN PROGRESS;
Reserves continue to trend downward or frequency is below 59.8 Hz. ERCOT has begun rotating outages to protect grid reliability and prevent a more serious situation.
Rotating outages are controlled, temporary interruptions of electric service, typically lasting 10-45 minutes per neighborhood. The specific locations and durations are determined by local utilities.
Some customers may experience longer outages if power surges cause equipment failure during the restoration process. Customers can minimize power surges by turning off appliances, lights and other equipment, except for one task light to determine when power has been restored.
Consumers can help by taking the following steps, especially during peak demand periods:
Local Utility Information
Check your electric bill to identify your utility company or transmission provider.
- AEP Texas, 877-373-4858
- Austin Energy, 512-322-9100
- Bandera Electric Cooperative, 866-226-3372
- Bluebonnet Electric Cooperative, 800-949-4414
- Brazos Electric Power Cooperative, 254-750-6500
- Brownsville Public Utilities Board, 956-983-6300
- Bryan Texas Utilities, 979-822-3777
- CenterPoint Energy, 800-332-7143
- College Station Utilities, 855-528-4278
- CPS Energy – San Antonio, 210-353-4357
- Denton Municipal Electric, 940-349-7000
- Garland Power & Light, 972-205-3000
- Guadalupe Valley Electric Cooperative, 800-223-4832
- LCRA, 800-223-7622
- Magic Valley Electric Cooperative, 800-880-6832
- Nueces Electric Cooperative, 800-632-9288
- Oncor, 888-313-4747
- Pedernales Electric Cooperative, 888-883-3379
- Rayburn County Electric Cooperative, 469-402-2100
- Sharyland Utilities, 800-545-4513
- South Texas Electric Cooperative, 888-480-3534
- Texas-New Mexico Power, 888-866-7456
Public Utility Commission Consumer Hotline: 1-888-782-8477
Office of Public Utility Counsel Consumer Assistance: 1-877-839-0363