Energy Emergency Alert (EEA) 3
ROTATING OUTAGES IN PROGRESS: Conservation Critical
ERCOT has issued an EEA level 3 because electric demand is very high right now, and supplies can’t keep up. Reserves have dropped below 1,000 MW and are not expected to recover within 30 minutes; as a result, ERCOT has ordered transmission companies to reduce demand on the system.
This is typically done through rotating outages, which are controlled, temporary interruptions of electric service. This type of demand reduction is only used as a last resort to preserve the reliability of the electric system as a whole.
In these situations, each utility is required to lower the demand on its system based on its percentage of the historic ERCOT peak demand. While each utility is responsible for determining how to implement the required demand reduction, most utilities use rotating outages for this purpose. Rotating outages primarily affect residential neighborhoods and small businesses and are typically limited to 10 to 45 minutes before being rotated to another location.
ERCOT is asking consumers to conserve energy to help lower electric demand. Consumers can help by taking the following steps, especially during peak demand periods:
Local Utility Information
Check your electric bill to identify your utility company or transmission provider.
- AEP Texas, 877-373-4858
- Austin Energy, 512-322-9100
- Bandera Electric Cooperative, 866-226-3372
- Bluebonnet Electric Cooperative, 800-949-4414
- Brazos Electric Power Cooperative, 254-750-6500
- Brownsville Public Utilities Board, 956-983-6300
- Bryan Texas Utilities, 979-822-3777
- CenterPoint Energy, 800-332-7143
- College Station Utilities, 855-528-4278
- CPS Energy – San Antonio, 210-353-4357
- Denton Municipal Electric, 940-349-7000
- Garland Power & Light, 972-205-3000
- Guadalupe Valley Electric Cooperative, 800-223-4832
- LCRA, 800-223-7622
- Magic Valley Electric Cooperative, 800-880-6832
- Nueces Electric Cooperative, 800-632-9288
- Oncor, 888-313-4747
- Pedernales Electric Cooperative, 888-883-3379
- Rayburn County Electric Cooperative, 469-402-2100
- Sharyland Utilities, 800-545-4513
- South Texas Electric Cooperative, 888-480-3534
- Texas-New Mexico Power, 888-866-7456
Public Utility Commission Consumer Hotline: 1-888-782-8477
Office of Public Utility Counsel Consumer Assistance: 1-877-839-0363